So Helen and I have had our new pool table for almost three weeks now. I don't think a day has gone by where we haven't played AT LEAST one game and usually several. Not long after we started playing on it we noticed a significant line deviation on one end. Sure enough, I put the level on it and noticed that end was not level. I though that was the only issue until I noticed a bump under the felt while making a bridge one night. It turned out to be the seam between two of the slate pieces.
I contacted Bob at R.G. Billiards yesterday (May 16th, 2011) and he assured me he would send the installer back out to take care of any issues as soon as he was available. In his defense, the installer was getting married two days after the install and I'm sure he had other things on his mind [GRIN].
Don't get me wrong, we absolutely LOVE our new table. Once the issues are resolved we will have some friends and family over to play on it. We look forward to many years of fun and recreation playing on it. Kudos to R.G. Billiards for making this a great buying experience!
[UPDATE] I should have posted this earlier but I forgot. The installer came back out, fixed the issues and all is well with the new table. We are really getting some good practice time now. Here is to hoping the extra practice starts showing results in my APA League matches. LOL
